Best Available Rate Terms & Conditions
The Best Available Rate Guarantee is subject to the terms and conditions listed below:
The Best Available Rate Guarantee applies only on rates which offer the same room type, same travel dates, same packaged elements, same cancellation policy, taxes and fees.
The Best Available Rate Guarantee is not available for bookings on websites where the booking details are unknown until after purchase.
The Best Available Rate Guarantee does not apply to any rates from Opaque Providers. An opaque provider is any entity or service that sells or otherwise makes available, or directly or indirectly provides or makes available, information relating to available hotel rooms in a manner that prevents, until after the buyer has guaranteed payment, a customer from determining through information made available by such entity two or more of the Opaque Characteristics of any specific available room or hotel reservation that is currently available.
Opaque Characteristics means with respect to any available hotel room or hotel reservation, (a) the name of the property on which the available hotel room is located, (b) the precise location of the property on which the available hotel room is located and (c) the identity, brand or flag affiliation of the hotel that will provide such available room.
The Best Available Rate Guarantee does not apply to taxes, gratuities, or any additional resort or guest charges or fees that may apply at the Panorama Hotel Prague.
Comparison Rates Must Be Available to the General Public Online
The Best Available Rate Guarantee applies only to prices both advertised and available to the general public website. This does not include rates offered on membership program websites, corporate discounts or rates to groups, rewards program, incentive, meeting, convention, or interline sites where a sort of identification has to be presented to qualify for the price. Prices obtained via auction or similar process; or prices available only by using a coupon or other promotion not offered to the general public. A lower rate obtained not from a website where a customer calls to get the rate, or from an e-mail obtained will not qualify. The rate must be quoted and booked in the same currency shown on the hotel’s website. Fluctuation of rate exchange is also taken into consideration if rates are being quoted in a different currency than the one shown on the hotel’s main website.
The Panorama Hotel Prague reserves the right, in its sole discretion, to modify or discontinue the Best Available Rate Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms that are in effect at the time of your booking will determine your eligibility under the Best Available Rate Guarantee.
No change in the Best Available Rate Guarantee will affect any coupon that has already been issued to you. Failure by the Panorama Hotel Prague to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision.